Abstract

This study aims to find solutions for the challenges facing the application of quality standards of virtual learning in Sudanese universities. To achieve the objective of the study, the two researchers developed solutions to the research problem by studying the qualitative quality standards for virtual learning at the American University. The study reached the following results: Institutions that seek to adopt the virtual learning approach, can advance in the field of achieving quality if they set out seriously to advance education and educational services to a better level that achieves efficiency through a set of practical activities aimed at eliminating errors and improving service quality, through appropriate mechanisms for monitoring and evaluation. This requires that these institutions set a quality policy that works to define the items and tasks, whose performance has a significant and clear impact on the quality of learning and education, as a service provided to students. These components are determined based on the opinions and requirements of service users (students). These include the procedures necessary to provide a good educational plan and appropriate evaluation of students' performance and appropriate technical, educational and related structures that facilitate learning processes and increase students’ achievement. Work instructions must be documented in a clear, specific and understandable way to everyone. An organized review should be made to ensure that procedures are well implemented and institutions adopt a set of methods and procedures to correct the deviations and errors that the review processes discover. The study recommends the necessity of adopting the virtual learning curriculum in accordance with quality standards in order to ensure the continuity of education in light of the crisis plaguing the world.